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SCX123L0324 - Warranty Information

Customer Name: Raymond Robinson

Business Name: Test Company
Business Address: 32 Rayborn Cres, St. Alberta, AB

Install Date: March 1, 2025

Warranty End Date: March 1, 2026

Customer Claims

Claim Date: May 1, 2025

Customer Concern : motor that rotates upper arm is not working

Product Serial #: SCX123L0324
Product Model #: BA500- 600
Customer Name: Raymond Robinson
Customer Number: 780-886-9266

Claim Date: April 15, 2025

Customer Concern : motor that rotates upper arm is not working

Product Serial #: SCX123L0324
Product Model #: BA500- 600
Customer Name: Raymond Robinson
Customer Number: 780-886-9266

Repair work history

Date

Diagnostic and repair work summary

April 20 2025

No power to the motor,
Relay to deliver power to motor not working
Ordered relay

April 23 2025

Replaced relay, motor working again